| What kind of insurance is required? |
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| Where should insurance information be sent? |
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| How much insurance is required? |
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| What should I do if my car is stolen or involved in an accident? |
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| What if I change insurance companies? |
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| Return to FAQs Home |
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| What kind of insurance is required? |
| Your Mercedes-Benz Financial First Class Financing agreement requires continual comprehensive and collision insurance on your vehicle. |
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| Where should insurance information be sent? |
| Ask your insurance agent to send policies, renewals or carrier changes to: |
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| Mercedes-Benz Financial |
| Insurance Services Department |
| P.O. Box 1800 |
| Roanoke, TX 76262-1800 |
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| How much insurance is required? |
| The maximum standard deductible permitted for comprehensive and collision coverage is governed by the state in which the contract was executed. Your insurance policy should contain a clause that provides at least 30 days written notice prior to cancellation. "DaimlerChrysler Financial Services Americas LLC" should be listed as the "loss payee" on all policies. |
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| What should I do if my car is stolen or involved in an accident? |
| Always notify your insurance agent and the Support Services Department Monday - Friday between 9 a.m. and 6 p.m., Eastern at 1-888-445-7717. Because "DaimlerChrysler Financial Services Americas LLC" is listed as the loss payee, insurance checks for repairs should be issued jointly to "DaimlerChrysler Financial Services Americas LLC" and you. To speed up the release of your vehicle from the body shop, promptly send joint-payee checks, before you endorse them, to the address below. Insurance checks over certain amounts may require the physical inspection of repairs before Mercedes-Benz Financial can endorse the check. Please enclose the name and telephone number of the body shop and note your account number on the check. Send to: |
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| Mercedes-Benz Financial |
| Insurance Specialist |
| P.O. Box 685 |
| Roanoke, TX 76262-0685 |
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| What if I change insurance companies? |
| If you're renewing, canceling or changing carriers, have your agent send a copy of your new policy or binder to Mercedes-Benz Financial immediately at the address below. Include a copy of your current policy as a reference. "DaimlerChrysler Financial Services Americas LLC" must still be listed as the "loss payee." Cancellation notices must be received by Mercedes-Benz Financial within 30 days of the effective date. Send to: |
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| Mercedes-Benz Financial |
| Insurance Services Department |
| P.O. Box 1800 |
| Roanoke, TX 76262-1800 |
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