| Can I have my monthly payments automatically deducted from my bank account? |
 |
| How do I enroll in the Mercedes-Benz Financial Auto Pay program? |
|
| Is there a charge for participating in the Auto Pay Program? |
|
| How will I know when my automatic payments will begin? |
|
| How do I advise Mercedes-Benz Financial if my banking information changes? |
|
| May I change the monthly due date on my account? |
|
| May I stop making automatic payments at any time? |
|
| How do I make my payments online? |
|
| Return to FAQs Home |
|
| Can I have my monthly payments automatically deducted from my bank account? |
| Yes. Our Auto Pay program is the most convenient way to pay. The monthly payment is automatically deducted from your checking account on the scheduled payment due date. Payments are hassle-free. Your bank statement serves as your receipt. |
|
| Top |
|
| How do I enroll in the Mercedes-Benz Financial Auto Pay program? |
| Simply complete and sign the Auto Pay Authorization Form. Then mail it, along with a voided check (not a temporary, starter check or a deposit slip) to our national Client Service Center, P.O. Box 685, Roanoke, TX 76262-0685. Or fax both items to 800-283-9632. |
|
| Top |
|
| Is there a charge for participating? |
| No. Auto Pay is a complimentary service. |
|
| Top |
|
| How will I know when my automatic payments will begin? |
| We will notify you of the month and day on which Auto Pay begins. |
|
| Top |
|
| How do I advise Mercedes-Benz Financial if my banking information changes? |
| Send a written request, along with a voided check reflecting the new bank information to our national Client Service Center, P.O. Box 685, Roanoke, TX 76262-0685. Or fax both items to 800-283-9632. |
|
| Top |
|
| May I change the monthly due date on my account? |
| Sure. Just sign and return a modification agreement along with the appropriate fee. Call our Client Service Center at 1-800-654-6222 for details and the fee amount. |
|
| Top |
|
| May I stop making automatic payments at any time? |
| Of course. Just send a written notice to Mercedes-Benz Financial or call our national Client Service Center at 1-800-654-6222. The change will take effect within 10 business days after receipt. To be sure funds are not debited in error, please request cancellation of Auto Pay at least 10 days prior to paying off or trading in your vehicle. |
|
| Top |
|
| How do I make my payments online? |
| Mercedes-Benz Financial offers you the ability to view your monthly invoice online. To access this option, go to the Manage Your Account section of the website. |
|
| Top |
|
|
